CARE & MAINTENANCE

We recommend that customers check the guidelines established by the manufacturer for specific details on the care & maintenance of their flooring. However, we have compiled a general list of best practices to help maintain the beauty & life of your floor.

Carpet

  • Vacuum regularly to remove loose dirt or debris & to prevent soil from becoming embedded in the carpet.
  • Clean spots & spills quickly with approved cleaning products. As a general rule, blot liquids with a dry, white, absorbent cloth - never scrub the area!
  • Place rugs & mats at all entry doorways.
  • Use scissors to clip sprouts and snags. Don’t pull on them—you might damage the carpet.
  • It may be necessary to use protective window coverings in areas with high exposure to sunlight in order to minimize fading of your carpet.

Hard Surface

  • Only use cleaning products that are approved for your flooring type. The use of non-approved cleaning products may damage the finish on your floor & void your warranty.
  • Sweep or vacuum regularly to remove loose dirt or debris that can scratch the floor.
  • To minimize scratching & indentations, equip tables, chairs & other furniture with proper floor protectors.
  • Never slide heavy furniture or appliances across the floor. Place plywood on the floor & move the object across the plywood.
  • Place rugs & mats at all entry doorways & in high-traffic pathways.
  • Never wet mop or damp mop hardwood & laminate floors. Excessive water will cause cupping, swelling & gapping of your floor & will void your warranty.
  • Do not walk on hardwood with high heels, cleats, sport shoes, etc., as this will cause scratching & denting. Also, keep nails trimmed on all pets to minimize scratching your floor.
  • It may be necessary to use protective window coverings in areas with high exposure to sunlight in order to minimize fading of your floor.
  • The approved use of steam mops will vary according to manufacturer. Please check their website directly or contact a sales associate to determine if the use of a steam mop is approved for your floor.